January 20, 2026
Are there any fees associated with my refinanced student loan?
Yes, some lenders on our platform have late fees and insufficient fund fees. Please review your loan documentation during the…
February 25, 2021
Does LendKey offer hardship forbearance or temporary payment relief?
Yes, many lenders on our platform offer forbearance for financial hardship. In the event you require hardship forbearance, reach out…
April 21, 2020
How is my student loan refinance interest rate determined?
Terms of a private student loan refinancing are determined by a credit-based application, so the interest rate you receive will…
April 21, 2020
Should I choose a fixed or variable student loan refinance rate?
The fixed interest rate will never change throughout the life of the loan. This may make it easier to plan…
April 21, 2020
Are there penalties for paying off a student loan early?
No, there are no prepayment penalties, and such payments will be applied in accordance with your loan agreement…
April 21, 2020
What options are available if I need help making monthly payments?
Our lending partners offer forbearance for borrowers facing financial hardship. Certain conditions must be met in order to be approved…
April 21, 2020
Who services my student loan after refinancing?
LendKey will be the servicer of your loan. To reach our loan servicing department with any questions, you may call…
April 21, 2020
When will my previous student loans be paid off after refinancing?
It generally takes at least 10 days and may be up to 30 days from the time you accept your…
April 21, 2020
Should I make my upcoming payment to my current student loan servicer?
Yes, you are responsible for making all required payments with your current loan servicer until LendKey has paid off the…
April 21, 2020
What happens to an overpayment made to my previous loan servicer?
The overpayment may be returned directly to you or sent back to LendKey and we will apply it retroactively to…
April 21, 2020
Why was my student loan refinance application not approved?
If you do not get approved, you will receive an emailed adverse action notice that provides explanation for the decline.…
April 21, 2020
Are there application fees for student loan refinancing?
No, there are no application fees or origination fees when applying for a LendKey Private Student Loan.…