Financial Aid Office Resources 

Loan Processing

We provide secure online processing for certifying loans, requesting loan reports, scheduling disbursements, along with modifying loan amounts, loan status, and graduation details.

 Certification Available Through:

  • ELM
  • Great Lakes ScholarNet
  • iLink
  • eCourier
  • SBS with Commonline 4
  • Email
  • Fax

Disbursement/Roster Methods:

  • Great Lakes CDS
  • iLink CDS
  • eCourier
  • EFT to your school's bank account
  • Paper check

School Support Services

  • Phone

    Financial Aid

    (877) 847-3964

  • Fax


    (866) 208-5056

  • Clock

    Hours of Service

    9 A.M. to 8 P.M. EST

  • Email
  • Phone

    Refund Check Address

    P.O. Box 829698
    Philadelphia, PA 19182-9698

Borrower Support Services

Loan Details


  • Enrolled at least half-time in a degree-granting program at a participating school
  • US citizenship or permanent resident status
  • A minimum 2.0 GPA and meet Satisfactory Academic Progress (SAP) per the school guidelines
  • Borrower (or cosigner) must have an annual income of $24,000
  • Enrolled students may use funds for past due balances up to 90 days as certified by the school
  • Already be, or become, a member of a participating credit union during the online application process

Borrower Limits

  • Minimum: $2,000
  • Maximum: Cost of Attendance minus aid
  • LendKey Maximum Aggregate: $120,000 (undergraduate), $160,000 (graduate)
  • Total Maximum Aggregate: $160,000 (undergraduate), $250,000 (graduate)

LendKey’s lending partners offer a wide variety of products including both fixed-rate and variable-rate loans. The index on variable loans is 30-day SOFR. State restrictions may apply.


  • Cosigner Release


    LendKey’s partner financial institutions make this benefit available for creditworthy borrowers who have made 24 consecutive, full and on-time principal and interest payments *

  • ACH Discount


    There is a 0.25% discount for those borrowers who set up their payments via recurring ACH

  • College Planning


    Free access to LendKey’s college planning and student loan refinancing educational resources with scholarship guides, savings tips, and other college planning tools

  • Credit History


    LendKey encourages responsible borrowing by requiring either a nominal $25 monthly payment (per borrower, regardless of their number of loans) or interest-only payments while in school. This minimal payment promotes responsible repayment habits, reduces costs, and helps young borrowers develop credit history

* Some lenders participating on may offer the benefit of cosigner release. Cosigner release is subject to lender approval. In order to qualify, the borrower, alone, must meet the following requirements: (1) Make the required number of consecutive, on-time full principal and interest payments as indicated in the borrower’s credit agreement during the repayment period (excluding interest-only payments) immediately prior to the request. Any period of forbearance will reset the repayment clock; (2) The account cannot be in delinquent status; (3) The borrower must provide proof of income indicating that he/she meets the income requirements and pass a credit review demonstrating that he/she has a satisfactory credit history and the ability to assume full responsibility of loan repayment; (4) No bankruptcies or foreclosures in the last sixty months; and (5) No loan defaults.